# Button Feature There are two types of buttons that you can add in your template message. * Call To Action * Quick Reply You can use only one type of button in any given template. ### Call to Action Button You can create up to **two `Call To Action` buttons** that allow you to provide a phone number or a website to your customers. ![](/files/-MEJqsU8Nh-vHg9GJH7s) **Phone Number:** When the message recipient clicks on the *Phone Number* button, the app takes the user to the call function of the cellphone. \ Button text and Phone number cannot be more than 20 characters. A valid country code is required.\ Note: Calls are not supported on WhatsApp web. **Website**: When the message recipient clicks on the *Website* button containing a URL, WhatsApp will request confirmation from the user to redirect to the URL.\ Button text cannot be more than 20 characters. Website URL cannot be more than 2000 characters. If you are adding two buttons, you are not allowed to have two Phone Number buttons or two Website link. ### Quick Reply Button You can create up to **three`Quick Reply` buttons** (up to 20 characters each) that let your customers respond to your message. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://wadocs.pepipost.com/button-feature.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.