> For the complete documentation index, see [llms.txt](https://wadocs.pepipost.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wadocs.pepipost.com/whatsapp-use-cases-templates.md).

# Whatsapp use cases (Templates)

Whatsapp allows businesses to send communication to their customers for transactional or business related communications. No marketing or promotional content is allowed on Whatsapp business API. 

To help businesses get an understanding of, how to send communications via whatsapp we are proving some sample use cases industry wise. You can take inspiration from these and make templates use cases as per your requirements.


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