# Whatsapp use cases (Templates) Whatsapp allows businesses to send communication to their customers for transactional or business related communications. No marketing or promotional content is allowed on Whatsapp business API. To help businesses get an understanding of, how to send communications via whatsapp we are proving some sample use cases industry wise. You can take inspiration from these and make templates use cases as per your requirements. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://wadocs.pepipost.com/whatsapp-use-cases-templates.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.