> For the complete documentation index, see [llms.txt](https://wadocs.pepipost.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wadocs.pepipost.com/webhooks/overview.md).

# Incoming Message

Webhooks are user-defined HTTP callbacks that are triggered by specific events. Whenever that trigger event occurs, the WhatsApp Business API client sees the event, collects the data, and immediately sends a notification (HTTP request) to the Webhook URL.

We provide 2 types of Webhooks

| Type             | Request Type | What it does                                                                                                                                             |
| ---------------- | ------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Incoming message | POST         | <p></p><p>We will send user initiated content like</p><ul><li>Text</li><li>Media</li><li>Video</li><li>Image</li><li>Document</li><li>Location</li></ul> |
| Delivery message | POST         | <p></p><p>We will delivery notification. As -</p><ul><li>Sent</li><li>Delivered</li><li>Read</li></ul>                                                   |


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